Access Bank launches awareness campaign to combat E-banking fraud

As part of its continued commitment to educate and protect customers
from e-banking fraud, Africa’s largest retail bank, Access Bank Plc,
has launched an awareness campaign aimed atsensitizing customers on
measures they can take to protect themselves.

The campaign, themed‘Banks Don’t Ask’,focuses on three key activities
that account for most fraud incidentsin Nigeria, phishing, SIM card
fraud, ATM fraud and POS fraud.

From all indications, the rates of phishing, SIM card fraud, ATM fraud
and POS fraud in the country has tripled in the past few years. Also,
the sophistication with which these activities are carried out
hasevolved, resulting in unsuspecting customers being highly
susceptible to these criminal activities.

Victor Etuokwu, ED Retail Banking stated, “In the past few years,
there has been a significant increase in the rate of internet-based
and technology-perpetrated fraud”. Headded “We want to ensure that our
customers are not only protected but are also aware of the tactics
employed by fraudsters. Access Bank will never request for personal
banking information such as your 16-digit card number, password, PIN,
BVN, CVV or One-Time Password (OTP). So, customers are also advised to
never share this information with anyone even if they claim to be from
the Bank”.

To report suspicious activities (phone calls, emails or text
messages), customers can call Access Bank on 01- 2712005 or send a
mail to contactcenter@accessbankplc.com. To prevent SIM card fraud in
cases of lost or stolen devices, customers can simply *901*911# from
any phonedeactivate their USSD profile.